ggCircuit - AWS Issue impacting ggLeap – Incident details

All systems operational

AWS Issue impacting ggLeap

Resolved
Major outage
Started over 2 years agoLasted about 1 hour

Affected

ggLeap

Major outage from 3:43 AM to 5:01 AM

Desktop Client

Major outage from 3:43 AM to 5:01 AM

Web Admin

Major outage from 3:43 AM to 5:01 AM

Updates
  • Resolved
    Resolved

    Amazon AWS Services appear to have recovered.

    ggLeap services are now fully operational.

    Please make sure to reboot and clear browser cache if you continue to experience issues, and if issues persist please reach out to a member of our 24/7 support staff via the purple chat bubble at https://www.ggcircuit.com.

    We will continue to monitor the situation.

  • Monitoring
    Monitoring

    At this time ggLeap services are still impacted by the Amazon AWS outage.

    We will continue monitoring the situation so that triage actions can be initiated as soon as possible once the AWS outage is resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

    Increased error rates for Amazon AWS coincide with numerous reports of ggLeap web admin errors.

    The issue has been escalated to our development team.