AWS Issue impacting ggLeap - Incident details - ggCircuit - Status

AWS Issue impacting ggLeap

Resolved

Major outage

Started almost 2 years ago Lasted about 1 hour

Affected

ggLeap

Desktop Client

Web Admin

Updates

Resolved
June 10, 2022 at 5:01 AM
Resolved
June 10, 2022 at 5:01 AM
Amazon AWS Services appear to have recovered.

ggLeap services are now fully operational.

Please make sure to reboot and clear browser cache if you continue to experience issues, and if issues persist please reach out to a member of our 24/7 support staff via the purple chat bubble at https://www.ggcircuit.com.

We will continue to monitor the situation.
Monitoring
June 10, 2022 at 4:12 AM
Monitoring
June 10, 2022 at 4:12 AM
At this time ggLeap services are still impacted by the Amazon AWS outage.

We will continue monitoring the situation so that triage actions can be initiated as soon as possible once the AWS outage is resolved.
Investigating
June 10, 2022 at 3:43 AM
Investigating
June 10, 2022 at 3:43 AM
We are currently investigating this incident.

Increased error rates for Amazon AWS coincide with numerous reports of ggLeap web admin errors.

The issue has been escalated to our development team.