ggCircuit - West Coast USA - 403 On Accessing ggLeap Web Admin – Incident details

All systems operational

West Coast USA - 403 On Accessing ggLeap Web Admin

Resolved
Operational
Started almost 3 years agoLasted about 17 hours

Affected

ggLeap

Operational from 10:11 PM to 2:46 PM

Web Admin

Operational from 10:11 PM to 2:46 PM

Updates
  • Resolved
    Resolved

    We have implemented a workaround to prevent continued issues from occurring with USA West Coast clients.

  • Monitoring
    Monitoring

    We are currently monitoring the situation.

    The number of affected centers seems to have leveled off.

    We are currently reaching out to affected centers to determine if the issue is still happening.

  • Investigating
    Investigating

    We are currently investigating this incident.

    We have received multiple reports of West Coast USA centers with an inability to access the ggLeap web admin.

    Please stay tuned while we investigate this issue further.

    We apologize for the inconvenience.