All systems operational

ggLeap

99.97% uptime

Web Admin

Operational

Desktop Client

Operational

Player Web Portal

Operational

House Account Auto Login

Operational

ggRock

100.0% uptime

Add New Hardware Wizard

Operational

Seamless Boot Image Download

Operational

Payment Processors

100.0% uptime

Third Party: Stripe → Stripe Checkout.js

Operational

Square (2.x Clients Only)

Operational

Notice history

Jan 2024

Multiple Reports of ggLeap WebAdmin Down
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Update

    We are continuing to work on a fix for this incident.

    The issue is partially solved, with some related issues being worked on currently.

  • Identified
    Identified

    We have identified the root cause of the issue and are currently working on a resolution.

  • Investigating
    Investigating

    We are currently investigating this incident.

    Multiple centers have reported inability to log into the ggLeap Web Admin.

Dec 2023

ggLep Webadmin Down
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Nov 2023

ggLeap Webadmin Slowness / Client Operation Degraded
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

    We have had multiple centers report that the ggLeap webadmin is unresponsive and/or client operations are degraded or slow.

    Stay tuned for more details as our brightest minds are already hard at work!

Multiple reports of client login slowness and web admin slowness
  • Resolved
    Resolved

    This incident has been resolved.

    All client and admin functionality should now be restored.

    Any individual centers still experiencing an issue should reach out to us as soon as possible so that we may assist.

    Have a great day!

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    At this time coin generation from user play time is still not functional, but other parts of the system should be generally stable at this time.

    Please stay tuned for further details.

  • Identified
    Update

    We are continuing to work on a fix for this incident.

    Thank you for your patience during this time.

    Stay tuned for further updates.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    We are leveling up some backend components to bring the issue to a resolution.

    Client operations should soon return to normal.

  • Investigating
    Investigating

    We are currently investigating this incident.

    When more information is available we will send an update.

Nov 2023 to Jan 2024