ggCircuit - Notice history

All systems operational

100% - uptime

Web Admin - Operational

Desktop Client - Operational

Player Web Portal - Operational

InCommon SSO - Operational

100% - uptime

Add New Hardware Wizard - Operational

Seamless Boot Image Download - Operational

100% - uptime

Third Party: Stripe → Stripe Checkout.js - Operational

Square (2.x Clients Only) - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → R2 - Operational

Notice history

Aug 2023

ggLeap Services Outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    Please contact support via web support chat via https://www.ggcircuit.com with the purple chat bubble at the lower-right if you continue to experience any issues and we'll be happy to help!

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

    We have identified an issue affecting services running on beta.

    Please contact support via web support chat via https://www.ggcircuit.com with the purple chat bubble at the lower-right if issues encountered extend beyond player web portal operations.

  • Investigating
    UTC
    Investigating

    We have identified an issue affecting services running on beta.

    Please contact support via web support chat via https://www.ggcircuit.com with the purple chat bubble at the lower-right if issues encountered extend beyond player web portal operations.

Jul 2023

No notices reported this month

Jun 2023

Battle.net Launcher - Autologin of Center Accounts Malfunctioning
  • Resolved
    UTC
    Resolved

    We are currently investigating this incident.

    A new version of the Battle.net launcher has interrupted our ability to automatically log in center accounts with the Battle.net launcher.

    A fix is forthcoming and we will update this message when more information is available.

    A temporary workaround is to revert to the previous version of the launcher.

    Have a great day!

    ggCircuit Support

AWS - Increased Error Rates and Latencies
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We have now received word that centers affected by the outage should now have services restored after Amazon have reduced error rates and latencies.

    Please continue to reach out to support if the issue still occurs for your center.

    Have a great day!

    ggCircuit Support

  • Identified
    UTC
    Identified

    We have received increased reports of ggLeap Web Admin and Desktop Client stability and performance issues.

    As of this time, we do not have an estimated time for full service restoration.

    We will continue monitoring AWS and investigating workarounds.

    Please refer to the Amazon AWS status page for more detailed status information:
    https://health.aws.amazon.com/health/status

    We will provide an update as soon as additional information is available

Jun 2023 to Aug 2023

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