All systems operational

ggLeap

100.0% uptime

Web Admin

Operational

Desktop Client

Operational

Player Web Portal

Operational

House Account Auto Login

Operational

ggRock

100.0% uptime

Add New Hardware Wizard

Operational

Seamless Boot Image Download

Operational

Payment Processors

100.0% uptime

Third Party: Stripe → Stripe Checkout.js

Operational

Square (2.x Clients Only)

Operational

Notice history

Oct 2023

Discord Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

    We are currently being affected by a Discord outage, please utilize web support chat for any support-related needs.

    For updates straight from Discord on the status of their service:
    https://discordstatus.com/

    Have a great day!

    Jacob

House Account Auto Login - Epic Games - Failure to Automatically Log In on Updated Launcher Version
  • Resolved
    Resolved

    This incident has been resolved.

    The Epic Games launcher has reverted to its previous UI layout.

    We are prepared for if/when the new layout returns, however.

  • Identified
    Update

    We are continuing to work on a fix for this incident.

    A fix should be released shortly.

    It is still anticipated that only a reboot of client machines will be required to restore functionality.

  • Identified
    Identified

    We are currently investigating this incident.

    We have received multiple reports that a new version of the Epic Games launcher has resulted in failure to complete auto-login for house accounts.

    This issue has been reported to the development team and we will update here as soon as we have more information.

    It is currently anticipated that only a reboot (or re-login to Windows) would be required to receive the new changes when they are completed.

Sep 2023

Square Integration Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    At this time we are experiencing increased error rates from square-related endpoints.

    This issue only affects centers currently running the 2.x client - 3.x client centers remain unaffected.

    We are currently investigating this incident.

Intermittent Web Admin Issues
  • Resolved
    Resolved

    This incident has been resolved.

    The issue has been corrected.

  • Investigating
    Investigating

    We are currently investigating this incident.

    We have received multiple reports of connectivity issues with ggLeap web admin.

    We will send an update as soon as more information is available.

    Thank you for your patience!

Aug 2023

ggLeap Services Outage
  • Resolved
    Resolved

    This incident has been resolved.

    Please contact support via web support chat via https://www.ggcircuit.com with the purple chat bubble at the lower-right if you continue to experience any issues and we'll be happy to help!

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    We have identified an issue affecting services running on beta.

    Please contact support via web support chat via https://www.ggcircuit.com with the purple chat bubble at the lower-right if issues encountered extend beyond player web portal operations.

  • Investigating
    Investigating

    We have identified an issue affecting services running on beta.

    Please contact support via web support chat via https://www.ggcircuit.com with the purple chat bubble at the lower-right if issues encountered extend beyond player web portal operations.

Aug 2023 to Oct 2023