ggCircuit - Intermittent Issues with ggLeap Web Admin – Incident details

Intermittent Issues with ggLeap Web Admin

Resolved1 hour 47 minutes

Affected

ggLeap

Operational from 7:51 PM to 9:38 PM

Web Admin

Operational from 7:51 PM to 9:38 PM

  • ResolvedUTC

    The issue is confirmed to be resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

    We have identified the root cause of the issue and are evaluating remediation options.

  • InvestigatingUTC

    We are currently investigating this incident.

    We have had multiple centers report issues with the ggLeap Web Admin including dashboard showing blank, prices in shop offers not visible, and shop tab not showing images.

    We have had success in the interim with using https://adminbeta.ggleap.com in the interim whilst the issue is investigated.