ggCircuit - adminbeta.ggleap.com and ggLeap Client Outage – Incident details

All systems operational

adminbeta.ggleap.com and ggLeap Client Outage

Resolved
Partial outage
Started over 4 years agoLasted 17 minutes

Affected

ggLeap

Partial outage from 6:07 PM to 6:24 PM

Desktop Client

Partial outage from 6:07 PM to 6:24 PM

Web Admin

Partial outage from 6:07 PM to 6:24 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

    The root cause of the issue was identified.

    We are monitoring the situation.

  • Update
    UTC
    Update

    We are currently investigating this incident.

    We have narrowed the affected issue to the beta service - if your center is affected please reach out to ggCircuit Support via the chat bubble at the lower-right of any of our webpages such as https://www.ggcircuit.com in order to have your center switched to the "prod" release channel while the issue is investigated further.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

    We have received multiple reports that adminbeta.ggleap.com as well as ggLeap Desktop Client are inaccessible for some centers.