West Coast USA - 403 On Accessing ggLeap Web Admin - Incident details - ggCircuit

Resolved

Operational

Started over 4 years agoFebruary 10, 2022Lasted about 17 hoursFebruary 10, 202210:11 PMFebruary 11, 20222:46 PMUTC

Affected

ggLeap

Web Admin

Updates

Resolved
February 11, 2022 at 2:46 PMUTC
Resolved
February 11, 2022 at 2:46 PMUTC
We have implemented a workaround to prevent continued issues from occurring with USA West Coast clients.
Monitoring
February 10, 2022 at 11:54 PMUTC
Monitoring
February 10, 2022 at 11:54 PMUTC
We are currently monitoring the situation.

The number of affected centers seems to have leveled off.

We are currently reaching out to affected centers to determine if the issue is still happening.
Investigating
February 10, 2022 at 10:11 PMUTC
Investigating
February 10, 2022 at 10:11 PMUTC
We are currently investigating this incident.

We have received multiple reports of West Coast USA centers with an inability to access the ggLeap web admin.

Please stay tuned while we investigate this issue further.

We apologize for the inconvenience.

ggCircuit - West Coast USA - 403 On Accessing ggLeap Web Admin – Incident details