ggLeap/Cloud Outage - Middle East - Incident details - ggCircuit - Status

ggLeap/Cloud Outage - Middle East

Resolved

Degraded performance

Started about 4 years agoJuly 14, 2022Lasted about 18 hoursJuly 14, 20224:55 PMJuly 15, 202210:28 AMUTC

Affected

ggLeap

Desktop Client

Web Admin

Updates

Resolved
July 15, 2022 at 10:28 AMUTC
Resolved
July 15, 2022 at 10:28 AMUTC
The issue appears to be resolved as no further reports of issues have surfaced.

If the issue recurs, please reboot any affected machines and test again.

As always, please do not hesitate to contact our friendly 24/7 support staff for any questions or concerns.
Monitoring
July 15, 2022 at 2:26 AMUTC
Monitoring
July 15, 2022 at 2:26 AMUTC
We have observed that services have returned to normal for Middle Eastern and other European clients in the area.

We will continue to monitor the situation.
Investigating
July 14, 2022 at 4:55 PMUTC
Investigating
July 14, 2022 at 4:55 PMUTC
We are currently investigating this incident.

It has come to our attention that a number of clients primarily based in the Middle East and surrounding areas of Europe are currently experiencing limited functionality primarily related to admin-client operations.

We will provide further updates as more information is made available to us.