ggCircuit - ggLeap/Cloud Outage - Middle East – Incident details

All systems operational

ggLeap/Cloud Outage - Middle East

Resolved
Degraded performance
Started over 3 years agoLasted about 18 hours

Affected

ggLeap

Degraded performance from 4:55 PM to 10:28 AM

Desktop Client

Degraded performance from 4:55 PM to 10:28 AM

Web Admin

Degraded performance from 4:55 PM to 10:28 AM

Updates
  • Resolved
    Resolved

    The issue appears to be resolved as no further reports of issues have surfaced.

    If the issue recurs, please reboot any affected machines and test again.

    As always, please do not hesitate to contact our friendly 24/7 support staff for any questions or concerns.

  • Monitoring
    Monitoring

    We have observed that services have returned to normal for Middle Eastern and other European clients in the area.

    We will continue to monitor the situation.

  • Investigating
    Investigating

    We are currently investigating this incident.

    It has come to our attention that a number of clients primarily based in the Middle East and surrounding areas of Europe are currently experiencing limited functionality primarily related to admin-client operations.

    We will provide further updates as more information is made available to us.