ggCircuit - Intermittent Issues with ggLeap Web Admin – Incident details

All systems operational

Intermittent Issues with ggLeap Web Admin

Resolved
Operational
Started over 4 years agoLasted about 2 hours

Affected

ggLeap

Operational from 7:51 PM to 9:38 PM

Web Admin

Operational from 7:51 PM to 9:38 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is confirmed to be resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

    We have identified the root cause of the issue and are evaluating remediation options.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

    We have had multiple centers report issues with the ggLeap Web Admin including dashboard showing blank, prices in shop offers not visible, and shop tab not showing images.

    We have had success in the interim with using https://adminbeta.ggleap.com in the interim whilst the issue is investigated.